Targeting a Portfolio of Clusters (cont.)
Targeting clusters

Figure 2. Economic Development Services. Click for larger image.
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After identifying the lifecycle phase of the region’s primary
clusters, the industry lifecycle matrix becomes a useful tool
for assessing how they relate to service delivery for the economic
development organization. As described in Figure 2,
economic development service offerings can be described in
three primary components:
- Long-term policy changes through working with the
public and private sector;
- Recruitment of new firms to the region to expand a cluster;
and
- Retention of existing firms and jobs by helping local
firms to expand.
These three service offerings can be matched to clusters
based on their current lifecycle phase. Economic developers
work to move industry clusters from early lifecycle stages
requiring policy efforts to later-stage services, requiring
recruitment and eventually retention. Overlapping services
are required in some cases, but this framework helps economic
developers to target service delivery.
Several examples are available from communities that identified
changing market dynamics early and invested in longterm
development of new clusters. Austin, Texas, for instance,
recognized the community’s creative strengths and the linkages
between the music and film industries and invested in
converting the Robert Mueller Municipal Airport into a film
studio location and expanding the SXSW music festival into a
broader media and entertainment event. In doing so, the community
spent several years cultivating the film industry, which
resulted in successfully positioning Austin as an alternative
location for film production.
Maturing clusters: Recruitment
For maturing clusters, the local market supports the industry,
but the industry has yet to emerge as a primary center of
activity. This presents a medium- to long-term effort for
recruitment. The market presents a compelling case for companies
to locate within the region, and a strong marketing,
messaging and recruitment campaign can begin to build a
strong cluster. For example, the New Hampshire seacoast
emerged as a small high-tech center with strong supporting
factors for the industry’s development, including a lowercost
alternative to Boston’s Route 128 corridor, a vibrant arts
community and a highly educated workforce. Recognizing
these market strengths and an emerging cluster, the seacoast
region formed the eCoast Technology Roundtable to focus
on cultivating the high-tech industry. The Roundtable has
invested in building the region’s image and focused on
recruitment to capitalize on the region’s market strengths.
Established clusters: Retention
For established clusters, retention becomes the obvious focus.
These firms have a strong established presence locally and
should receive focused retention efforts to help them expand
jobs.With an established aerospace cluster, Fort Worth, Texas,
focused efforts on retention through the creation of a workforce-
focused organization designed to help the industry
train employees to meet a wave of anticipated retirements.
While the region can always benefit from policy changes and
recruitment activities to build a supplier network, the mature
cluster benefits most from retention efforts that focus on
retaining and expanding local jobs.

Industry Lifecycle Matrix and Targeted Economic Development Services
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