Build an EDO that can deliver on an expanding mandate.

As economic development organizations take on broader responsibilities, fragmented services and legacy structures can make progress harder to sustain. In this applied learning lab, Alex Robinson guides you through four areas of transformation: integration, impact, intelligence, and continuous change. Examine how your organization serves businesses, shares insight, and demonstrates results. You will identify practical improvements that connect teams and services around the outcomes your community needs.

Inside the learning lab

Complete an EDO Transformation Readiness Assessment, discuss organizational cases, and map a client journey to reveal gaps between teams. Prioritize opportunities with peer feedback and build a transformation roadmap with actions you can influence.

What you will gain

• Assess organizational readiness against a structured transformation framework.
• Identify service gaps and improve coordination across teams and client handoffs.
• Design outcome-focused measures that communicate economic impact.
• Apply intelligence-led approaches and sequence changes that strengthen organizational capability.

What you will take back

A Transformation Readiness Assessment, prioritized improvement opportunities, draft integrated client journey map, high-level transformation roadmap, and personal leadership action plan.

Who should join:

EDO executives, managers, and senior practitioners responsible for service delivery, organizational strategy, or change.

Bring an organizational challenge and map the changes that will help your EDO respond.

Registration (Opens December 2026)

Professional Development Credits

Attendance and participation during all sessions of the training course is required by a registrant to obtain the following credits. 

• Certified Economic Developer (CEcD)
  • Exam = Core Requirement
  • Recertification = (3) Level-1 Points
    
    
• Entrepreneurship Development Professional (EDP)
  • Exam = Elective Requirement
  • Recertification = (3) Level-1 Points

Note: IEDC will send a registrant an electronic certificate of completion after the course for their records.

Questions

If you have any questions, please email [email protected] or call (202) 223-7800.

Policies

Please read the following policies carefully prior to registering for the training course.

Materials

The materials provided by IEDC are intended for use only by the registrant of the training course. A registrant should not share the training course materials with anyone else.

A registrant found in violation of this policy will be removed from the training course immediately and will not receive a refund for it.

Payment

A registrant will not receive the materials for the training course until IEDC receives the full amount owed for their registration.

Substitution

A registrant is not allowed to substitute a colleague in their place for any IEDC training course.

Cancellation

Please review our cancellation policy here.

No Show

A registrant is considered a “No Show” if they fail to send a cancellation email and/or do not attend the training course. A “No Show” registrant will forfeit any monies paid to IEDC for the training course.