The International Economic Development Council (IEDC) is a non-profit, nonpartisan membership organization dedicated to supporting and advancing the work of economic development professionals. Representing more than 4,500 members worldwide, IEDC is the largest organization of its kind. In 2026, IEDC celebrates its 100th year of impact, marking a century of convening practitioners, policymakers, researchers, and community leaders to address complex economic challenges - from job creation and workforce transformation to resilience, equity, and sustainable growth.

 IEDC is seeking a Senior Associate, Member Experience & Retention to play a critical role in strengthening our membership base, blending retention strategies, fostering engagement, and ensuring the highest possible renewal rates. This position oversees retention programs, manages accurate data systems, and collaborates across departments to support organizational membership goals. The Senior Associate will also serve as staff liaison to the Membership Engagement Advisory Committee (MEAC), guiding its work to maximize member satisfaction and retention. 

Essential Job Functions & Key Outcomes

By focusing on member retention, the Senior Associate will directly contribute to IEDC’s long-term growth and sustainability. Through proactive engagement, accurate reporting, and strong collaboration, this role ensures members continue to find value in their IEDC membership and remain connected to the organization’s mission.

These are the essential job functions.  

 Retention and Engagement

• Lead all member retention initiatives for IEDC
• Guide members through benefits, resources, programs and engagement pathways to maximize value
• Maintain strong product knowledge to support member interactions and issue resolution
• Assist the Sr. Manager Member Engagement in developing and implementing targeted retention campaigns
• Facilitate the member retention call process to strengthen connections with existing members
• Support annual retention campaigns, renewal outreach, and follow-up for lapsing and at-risk members Monitor member engagement activity to identify trends, risks, and opportunities for intervention
• Conduct proactive outreach to members including onboarding check-ins, mid-year touchpoints, and pre-renewal engagement
• Assist in executing engagement initiatives such as new member orientation, affinity group activities, webinars, and networking programs

Data & Reporting

• Maintain accurate and timely records in iMIS to ensure data integrity
• Work across departments to identify reporting needs and provide actionable membership insights
• Track key retention and engagement metrics, preparing summaries to support decision-making
• Identify patterns in member needs and make recommendations to improve processes, tools, and experience

Collaboration & Leadership

• Work with the membership team, to align retention and recruitment strategies
• Provide oversight and guidance to the Coordinator Member Services and Operations to support retention activities
• Serve as staff liaison to the Membership Engagement Advisory Committee (MEAC), leveraging the committee to strengthen retention efforts

Operational Support

• Coordinate with the Accounting Department to ensure smooth member billing and payment processing (now fully transitioned)
• Streamline membership processes by collaborating across departments to improve efficiency and member experience
• Work as part of an integrated care team
• Completes other duties and related projects as assigned (typically represents no more than 10% of time spent)

Education, Experience & Credentials

Required qualifications

• Bachelor’s degree or equivalent work experience in membership management, customer relations, or related field
• 3–5 years of experience in membership, association management, or client services, with demonstrated success in retention or engagement strategies
• Strong organizational skills with attention to detail and ability to manage multiple priorities
• Excellent communication and interpersonal skills to engage with members and committees
• Proficiency with membership databases (experience with iMIS preferred)
• Collaborative mindset with the ability to work cross-functionally

COMPETENCIES

Core Competencies

• Accountability
• Adaptability
• Collaboration & Teamwork
• Critical Thinking & Problem Solving
• Diplomacy & Confidentiality
• Member & Stakeholder Engagement
• Outcomes & Solutions Oriented
• Program & Project Management
• Technical Expertise & Credibility
• Values & Prioritizes Diversity, Equity & Inclusion (DEI)

 WORKING CONDITIONS

This position is eligible for remote work within the United States. Candidates within commuting distance of Washington, DC have the option to work from IEDC’s office on a hybrid basis. Candidates must have reliable access to dedicated high-quality internet service, and be willing to work primarily on an Eastern U.S. schedule of operations. This position is not eligible for visa sponsorship. 

 In addition, this position requires:  

• Occasional weekend and evening work   

• Some overnight, out-of-town travel (10-20%)  

• Occasional travel to the IEDC office in Washington, DC   

While performing the duties of this job, the employee is required to occasionally talk, hear, stoop, bend, kneel, frequently sit for extended periods of time; and continuously operate a computer and use manual dexterity for tasks such as keyboarding. The job requires occasional sedentary physical effort of lifting, pushing, pulling, and carrying objects weighing up to 25 lbs. The mental demands of the job include continuous comprehension, organizing and reading and writing; frequently engage in reasoning, decision making, and interpreting and analyzing data; and occasionally requires resilience.  Physical activities include sitting for longer periods, walking, bending, or specific lifting requirements 

 International Economic Development Council is an Equal Opportunity Employer who encourages applications from women, people of color and other members of underrepresented groups who will contribute to the diversity of its staff. 

 About IEDC

IEDC is a non-profit, non-partisan membership organization that, for nearly 100 years, has been helping economic developers around the world facilitate economic well-being in their communities. It is the largest organization of its kind supporting the economic development profession. IEDC participates in E-verify.

To apply

Send your resume and cover letter to [email protected]

Reporting directly to the Deputy Director of Economic Development, this senior-level role serves as the primary architect of the Department's visual and digital brand, driving initiatives that promote the City to investors and the business community. This position requires a proactive professional who thrives in a fast-paced environment and is comfortable balancing high-level strategic planning with hands-on tactical execution, including graphic design, multi-platform social media management, and the oversight of creative contractors.

This role will serve as the lead representative for public relations and marketing for the Department and the HIVE Small Business Resource Center. The role also offers the unique opportunity to pivot between special projects, creative deliverables, and long-range strategic planning.

• Work with Department leaders and team members to develop/implement public relations, print and digital marketing materials, and media relations strategies for addressing international and domestic business attraction initiatives, business retention, workforce, small business and project development initiatives.
• Lead graphic design development and social media content creation for the Department and the HIVE across multiple social channels to increase engagement and brand awareness.
• Serve as the primary liaison and point of contact for external marketing and video production contractors; evaluate deliverables and provide strategic recommendations to leadership.
• Oversee the strategy, procurement, and inventory of Departmental promotional materials to ensure brand alignment across meetings, external focused events, and trade shows.
• Work with controversial and confidential issues and situations, including business retention and expansion sensitive data.
• Develop positive working relationships with the news media, community leaders, the business community, and potential investors.
• Promote the programs, events, and services of the Economic Development Department including The HIVE, which is the City's premiere small business resource.
• Utilize advanced analytics and performance metrics (e.g., Meta Business Suite, LinkedIn Analytics, Google Analytics) to measure campaign effectiveness and provide data-driven strategic recommendations to leadership.
• Work to inform and involve stakeholders by developing communication opportunities.
• Write news releases, message points, publications, articles, and video scripts.
• Support the organization of special events, groundbreakings, and ribbon cuttings.
• Make oral and written presentations to Department and City leadership, including the Virginia Beach Development Authority.

The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays, and paid leave.
Minimum Requirements: Requires a Bachelor's degree and three years in the fields of public relations, communications, marketing, or journalism OR related equivalent combination of education (above high school level) and/or experience equivalent to seven years.

Preferences:
• Experience in government-sector communications, public relations or economic development (e.g., business recruitment or retention).
• Proven expertise with Canva, Adobe Creative Suite (Photoshop, Illustrator, InDesign), and other essential software or AI-assisted content tools to develop graphic content for social media, presentations, and publications.
• Experience in managing multi-year marketing contracts (i.e. video and marketing agency) and budgets.
• Experience marketing to business executives, developers and/or brokers.
• Demonstrated ability working in and understanding economic development, including business retention.
• Experience in monitoring and managing daily interactions on social platforms to foster relationships with business owners, site selectors, and stakeholders.
• Experience developing working relationships with the news media, community leaders, the business community, and potential investors.

The City of Virginia Beach is an Equal Opportunity Employer.

URBAN INNOVATION FELLOWS PROGRAM: Advancing Impact Through Innovation

The Atlanta Beltline Urban Innovation Fellows Program is a selective, one-year opportunity for seasoned leaders ready to drive meaningful impact at scale. As the Beltline advances into its next chapter, we are seeking accomplished professionals to lead high-impact initiatives aligned with our most complex and consequential priorities. Designed to function as a focused innovation lab within the organization, the program supports defined initiatives in areas such as transit, economic development, affordable housing, real estate strategy, legal and policy, and enterprise operations. Fellows will work in close collaboration with the CEO and senior leadership to accelerate progress, delivering tangible outcomes that strengthen Atlanta and inform national best practices in equitable urban growth.

Competencies:

• Strategic thinking and problem-solving in complex, multi-stakeholder environments.
• Ability to operate with a high level of independence, sound judgment, and initiative.
• Experience working across public, private, and nonprofit sectors.
• Strong analytical, organizational, and project management skills.
• Excellent written and verbal communication, negotiation, and interpersonal skills, particularly when engaging with diverse stakeholders.
• Ability to translate innovative ideas into actionable and practical solutions.
• Confidence to execute in an environment where ambiguity and evolving priorities are present.
• Creativity and innovation in approach to urban challenges and program development.
• Commitment to equitable and inclusive outcomes in planning, development, and implementation efforts.• Understanding of the impacts of institutional and systemic barriers on marginalized communities and a commitment to integrating equity and inclusion throughout all facets of work.

Education:
Bachelor's degree required in Public Policy, Urban Planning, Real Estate, Law, Business, Economic Development, or a related field; Master's degree highly preferred.

Experience:
Minimum of 6-10 years of relevant professional experience in one or more of the following areas: economic development, housing, law or policy, real estate development, urban planning, or related fields.
Experience working in complex civic, nonprofit, governmental, or development environments preferred.

Term Note: This is a one-year, full time, benefits eligible fellowship position with the possibility of extension based on organizational needs and performance.

Interested candidates should submit a resume and a cover letter briefly summarizing their relevant experience and indicating the focus area(s) where they believe they can have the greatest impact.

The opportunity 

At any given time, there are usually several openings nationwide for state, county, or metropolitan economic-development directors. But I can promise you this: If you’re looking to do this kind of work, you’ll be hard-pressed to find a better place to do it than Kittitas County, Washington.

Granted, I am not the most objective observer here. After decades of executive-placement work in Seattle, I relocated a few miles east to this beautiful county, smack in the middle of the Cascade Mountains.

This is the place I call home, and now I have the privilege of partnering on a national search for its new executive director of economic development – a role that folks here are telling me is the most important hire in this county’s history. 

But while I may not be the most neutral assessor of the merits of this job, I also have a lot of experience identifying potential employment opportunities for high-achieving professionals. And if economic development is your field, there are a lot of very good reasons to see this opening as an amazing opportunity indeed.

For starters, Kittitas County represents a unique combination of easy access to extraordinary natural beauty and relative proximity to one of the nation’s most dynamic and desirable metro areas. The county includes parts of not one but two national forests – and is within an hour-and-a-half drive of downtown Seattle.

But this isn’t a suburban bedroom community. It’s rural at heart, with lots of open space, small towns, and people who cherish their connection to the land.

In short, Kittitas County is a place with real assets, and a quality of life that attracts talent. But it also has challenges worth solving, notably an acute need for workforce housing and infrastructure investment. 

If you see those kinds of challenges as an invitation to your creativity, then this role with the Kittitas County Economic Development Partnership (KCEPD) might very well be an ideal spot for you.

What you’ll actually do 

Reporting to the Kittitas County Conference of Governments (COG), the executive director oversees and implements programs for transformative economic development, in alignment with the countywide Economic Development Strategic Plan.

This includes the attraction of new business; the sustainment of a skilled workforce; and the generation of viable plans for expanded access to affordable housing.

All of this, of course, requires tradeoffs. In Kittitas County, these include striking the right balance between the sustainment of our priceless environmental assets and the development of commercial and residential infrastructure.

To get these tradeoffs right, the individual who takes this role will need to maintain good working relationships across a broad range of entities, including the business community, local governments, state agencies, and neighborhood associations – to name just a few. 

In addition, they will need to have a “think nationally, act locally” mindset, staying current on emerging trends, best practices, and innovative approaches in economic development from throughout the country and around the world, while remaining keenly attuned to local circumstances and on-the-ground realities.

As to specific functions, this position will be responsible for providing strategic direction and timely updates to KCEPD, COG, the Board of County Commissioners, city councils, and other groups. It is also tasked with representing KCEPD at state, regional, and local economic-development forums.

In addition, the occupant of this post will need to be resourceful and creative about generating economic-development funding from federal grants, state programs, and private investment, as well as managing the organizational budget and tracking financial metrics.

This directorship will also oversee the daily workload of assigned staff, training and coaching employees; assisting in recruitment to fill new and vacant positions; and reporting to COG on employment actions such as performance and goal of the economic development group.

The intangibles we’re really looking for

This isn’t your typical economic-development role. We are not looking for someone to simply manage programs or attend ribbon cuttings, although these are inevitably part of the job too.

What we’re really seeking is a visionary builder with the ability to see possibilities where others only see obstacles – and the emotional intelligence to manage vital relationships across complex economic and political contexts.

We’re looking for someone who genuinely understands and appreciates rural communities, and who seeks to ensure that economic growth benefits everyone in those communities.

As to qualifications, we’d like to see a decade or more of management experience related to economic development, business development, entrepreneurship, or commercial real estate. A bachelor’s degree is required, and an advanced degree (Master’s or higher) is a plus.

Conclusion: A Final Thought 

Rural economic development requires a unique blend of optimism and realism, patience and urgency, ambition and humility. It’s about honoring what makes a place special, while also helping it evolve. It’s as much about people as it is about projects.

If that resonates with you – if you are genuinely energized by the challenge of making a visible difference in real communities, we would love to hear from you!

You may find the job description on here

Apply below!

The Director of Economic Development provides executive leadership for AED and reports to a Deputy County Manager. The Director serves on Arlington's Executive Leadership Team and contributes to enterprise-wide policy and strategy discussions, holding a visible and influential role in shaping Arlington's economic direction. This role requires executive presence, sound judgment, and the ability to navigate complex public-sector environments. The Director operates at the intersection of public policy, private investment, and community expectations, ensuring that economic growth supports both competitiveness and governance priorities.
The ideal candidate demonstrates a deep understanding of municipal governance and brings experience advising executive and elected leadership in complex public environments. This individual offers strategic leadership advancing economic development, urban development, tourism, arts, or related initiatives and a record of measurable economic outcomes.

The successful candidate will demonstrate the ability to build strong local, regional, and state relationships, integrate diverse economic drivers into a cohesive strategy, and lead with a collaborative style. Experience navigating development agreements and incentive frameworks within public-sector contexts is essential.

In addition, the County seeks a leader who brings a steady, credible executive presence and the ability to build trust, reinforce alignment, and provide consistent direction across teams and stakeholders.

Responsibilities
The Director's leadership spans strategic, operational, political, and external dimensions, including the following core areas of responsibility:

Strategic Leadership
Provide overall direction for Arlington's economic development strategy, ensuring alignment with County priorities and long-term fiscal sustainability while positioning Arlington competitively within the region. Guide the department in responding to changing market conditions while advancing a cohesive vision across business investment in small businesses and large companies, development, tourism, and cultural initiatives.

Executive and Enterprise Engagement
Serve as an active member of the Executive Leadership Team, contributing to County-wide strategic planning and cross-department coordination. Ensure economic development initiatives are integrated with broader County policies, community development and planning, capital planning, and operational priorities.

Policy Advisory
Advise County leadership on economic development strategy, major development opportunities, and policy considerations. Provide clear, data-informed recommendations grounded in market analysis and community context. Navigate complex political environments with credibility and discretion.

Business Investment Strategy
Lead efforts to recruit, retain, and expand businesses within Arlington. In collaboration with County leadership and cross-functional partners, develop and negotiate economic development agreements and incentive frameworks, ensuring alignment with established governance standards and fiscal objectives.

Regional and State Engagement
Represent Arlington in regional economic development partnerships and Commonwealth initiatives. Maintain productive relationships with state agencies, regional entities, higher education institutions, and industry partners to advance shared economic goals.

Public Representation
Serve as Arlington's spokesperson on economic development matters at the local, regional, national, and international levels. Communicate effectively with business leaders, developers, elected officials, media, and community stakeholders.

Organizational Leadership
Lead a multidisciplinary department comprised of division leaders and subject-matter experts. Foster collaboration, accountability, and professional development while promoting alignment across Arlington's economic ecosystem.

Fiscal and Operational Oversight
Ensure responsible stewardship of departmental resources and transparent reporting of performance outcomes consistent with County expectations.

Qualifications
Leadership & Governance Experience
Demonstrated experience leading within a municipal or similarly complex governance environment, including advising executive and elected leadership on economic development strategy and policy considerations.

Economic & Development Expertise
Demonstrated professional experience in economic development, urban development, real estate, tourism, arts administration, or related field. Experience structuring or evaluating development agreements, incentive frameworks, or public-private partnerships is highly desirable.

Education
A bachelor's degree is required; an advanced degree in public administration, business, urban planning, or a related field is preferred.

The midpoint of the salary range for this position is approximately $265,000 annually. Placement within the range will be based on qualifications and experience. Some relocation costs may be reimbursed. This is an executive level position with compensation aligned to performance and County priorities.

Additional Conditions of Employment

Employment is contingent upon the successful completion of comprehensive references and a background check. The selected candidate will be required to complete the Commonwealth of Virginia Statement of Economic Interests form upon hire and annually thereafter.

Equal Opportunity

Arlington County is committed to advancing diversity, equity, access, and inclusion across all our services, activities, and programs. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected characteristic in accordance with applicable law.