July 24 - 25, 2023
9:00 am - 4:30 pm EST
Business Retention and Expansion
Online
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This course is part of an Economic Development Academy, July 24-28, 2023. Visit the Academy course page to learn more and register to receive 15% off both courses. |
This interactive course presents the core components of a BRE program and why the concerns of local businesses need to be actively addressed. By building an understanding of business visitation techniques and survey methods, practitioners will be able to clearly gauge their community's business climate. Learn the "red flags" that may indicate a company is looking to move elsewhere, and learn how to structure an effective technical assistance program to respond to business concerns. This course helps participants understand how a BRE program relates to attraction, workforce development, small business finance, technology transfer, and many other economic development activities.
Course Highlights:
• Establishing, maintaining and upgrading a BRE program
• Creating effective models for business visitations and surveys
• Customer-Relationship Management (CRM) techniques
• Marketing a BRE program
• Establishing an early warning system
• Cluster and industry-focused BRE programs
• Tracking and analyzing customer feedback and response
• Quantitative and qualitative economic development metrics
Registration
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By June 16 |
June 17 - July 14 |
After July 15 |
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|
IEDC Member |
$520 |
$670 |
$690 |
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Non-member |
$675 |
$825 |
$845 |
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Full Time Student** |
$115 |
$135 |
$155 |
** Copy of current transcript required.
Individuals paying by check or purchase order:
Download this form if you are paying by check or purchase order. Form must be faxed or mailed, and accompanied by payment.
Cancellation & No-Show Policy
Refunds less a $75 cancellation fee will be issued for all cancellations received in writing to fax: (202) 223-4745 or email: [email protected] at least 10 business days prior to the course - please allow 3-4 weeks. All registrations regardless of payment status are subject to the $75 cancellation fee. No refunds or credit transfers to a future course will be issued for cancellations received within 10 business days of the course. Telephone cancellations are not accepted. Attendee substitutions for a course may be made at any time prior to the course.
Group Discount
Organizations registering three (3) or more individuals for an IEDC course are eligible for a 10% discount off the applicable registration rate for each attendee. To take advantage of the discount, the course registrations should be submitted together using this course registration form. In addition, please make note of the discount under the "payment information" portion of the registration form. If you have any questions about the group discount, please contact us at (202) 223-7800.
Materials
Each course attendee receives electronic materials, including an agenda, presentations, and training course manual prior to the course.
Attendees receive a training manual as part of the course registration fee. Additionally, all manuals are available for purchase. To order any of IEDC's manuals, visit the IEDC store. If you have any questions, please contact our professional development team at [email protected] or (202) 223-7800.
Contact
For information regarding course registration and logistics, please contact our professional development team at [email protected], or call (202) 223-7800.
Instructors
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